Welcome to Xceed Kids Sport! By booking a program, camp, or session with us, you agree to the following terms and conditions. These are designed to ensure a safe, enjoyable, and professional experience for all participants.

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Bookings & Payments

• All bookings must be made online through our secure booking platform.

• Full payment is required at the time of booking to secure your child’s place.

• Prices and availability are subject to change, but any changes will be clearly communicated on our website.

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Cancellations & Refunds

• If you need to cancel your booking, please contact us as soon as possible at admin@xceedkids.com.au

• We will do our best to accommodate changes or rescheduling where possible.

• Refunds are not typically offered, particularly if your child has already attended one or more sessions within a booked block or camp.

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Program Participation

• Children must arrive on time and be collected promptly at the end of each session.

• Parents/guardians are responsible for ensuring their child is fit and able to participate in activities.

• Any medical conditions, allergies, or special requirements must be disclosed at the time of booking.

• Behaviour Expectations: We expect all children to behave respectfully and listen to our coaches at all times to ensure maximum safety, engagement, and enjoyment for all participants and staff. If a child’s behaviour becomes persistently challenging or disruptive, we may request that they do not return to future sessions or camps.

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Safety & Supervision

• At least one qualified first aid-trained coach will be present at all sessions.

• Our team will ensure a safe, inclusive, and supportive environment for all participants.

• Parents are encouraged to remain on-site for Pre-Kindy and Kindy programs and may join in activities if comfortable.

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Photography & Media

• Photos and videos may occasionally be taken during sessions for marketing purposes, such as on our social media platforms.

• These will only be used with prior parent/guardian consent.

• We will never publish children’s names alongside any images.

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Personal Belongings

• Xceed Kids Sport is not responsible for the loss, theft, or damage of personal belongings brought to sessions.

• We recommend leaving valuables, including jewellery and mobile phones, at home.

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Data & Privacy

• All personal information provided to Xceed Kids Sport is kept strictly confidential and stored in a safe and secure manner.

• We do not share your data with any third-party companies.

• Bookings are made securely through a trusted booking platform.

• Email addresses may be used to inform you of future programs and events unless you request otherwise.

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Liability

• While our team takes every precaution to ensure your child’s safety, participation in physical activity carries some inherent risk.

• By booking with Xceed Kids Sport, you accept that we are not liable for any injuries, accidents, or personal losses that occur, except in cases of proven negligence.

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Contact Us

For any questions regarding these terms or to discuss your booking, please contact us:
admin@xceedkids.com.au